Shipping policy
Every iWaifu order is printed after you check out. Nothing sits in a warehouse. Delivery has two steps: production, then Standard shipping.
Cost
- Phone cases: FREE standard shipping on every case, no minimum. One case or ten, it ships free.
- Merch: shipping is calculated at checkout. A case and merch in one cart may ship as separate packages.
- Bundle 3 cases or more for 15% off, applied automatically at checkout.
Delivery time
Delivery takes 3–7 business days total, printing plus shipping. Weekends and U.S. holidays are not business days. Peak season, remote areas, and customs checks on international orders can add time.
Estimates, not guarantees.
Tracking
Sent when the printer hands the package off. Domestic tracking can sit quiet up to 5 business days; international up to 7. Some U.S. Standard deliveries go to a post office or locker instead of the door.
We don't ship to
Cuba, Iran, North Korea, Syria, Russia, Belarus, Ukraine, Crimea / Donetsk / Luhansk, Gaza.
Address
Latin characters only. Line 1 max 35 characters, line 2 max 30. Phone number required for international. U.S. PO Boxes at your risk; no PO Boxes outside the U.S. Address cannot be changed once production starts.
Customs
Duties and import tax are the buyer's. They are not in the iWaifu total.
Lost or stuck
Wait 10 business days after the shipped email (15 international), then contact us at support@iwaifu.com with your order number.